New York City Call of Duty

I was a toddler when John F. Kennedy was shot, but it affected everyone around me so profoundly and dramatically shown on our black-and-white television that it continues to be etched in my childhood memory. I always wonder if my children, the youngest only five years old on 9/11, will also be haunted by the horrific visions of that day for the rest of their lives, as am I, or are they so bombarded by media nowadays, that it won’t affect them the same. How could it? How could they know what we lost that day? The concepts and delusion that we, the United States of America, the land of the free, are the most powerful country in the world; that we were untouchable; that our children, and their children are safe from the chaos of the world’s zealots. Here in the United States of America, those zealots can protest, run for government office, and manipulate the media to push their ideals, good or bad, to the masses. Elsewhere, it may have been a different story, but that seemed somewhere far away, until 9/11.

It hit me hard, like a two-by-four upside the head. I was working for an India based technology consulting firm at the time and although my co-workers and friends were as shocked as the rest of the world, they’ve seen acts of terrorism before in their country. Suddenly, the armed soldiers at airports, seaports and tourist traps in every foreign country I visited in my youth made sense to me. We see them here now, too.

Once my initial shock subsided, I thought I could look at photos, documentaries or even movies about 9/11, but I couldn’t and I still can’t. In my youth, having grown up in the 60s and 70s, I learned to denounce war and instead chose to be a hippie child. My young idealistic view of the world was that we should focus on protecting what we have at home, and not “whatever” in a country few have ever heard of before. I swore that if I was ever drafted (highly unlikely at ten years old), that I’d run to Canada, pledge an allegiance to the imperialistic revolutionary running dogs (whoever they were) and preach about peace, love and togetherness. I would fight for my life, only, if they ever attacked us at home, like Pearl Harbor (big on Social Studies that year) and World War II. As a child, I was so anti-war, anti-military, and all about peace, before I knew what it all meant, and that same mentality spilled over into my teen years (70s), and was buried into my unconsciousness in adulthood, while being too busy with life, liberty and the pursuit of the American Dream.

Well, many years later, that security that was ever growing in my subconscious as I grew older, was shattered in a single act of terrorism on 9/11. I remember people trying to tell me what was going on, but I was in denial. I was busy working and didn’t have time for such nonsense. The Internet was jammed, and at a standstill, all the television stations suddenly stopped their normal broadcasting and in a blink of an eye, the fortress that I believed my country to be was smashed. Sure, the United States of America has its problems, its deficit, its slue of corruption, deviates and issues, but we are the land of the free and the home of the brave. We are the strongest, most powerful country in the entire world, and no one would be crazy enough to punch us in the face on our own playground.

I recall people going home to be with their families, and parents picking up their children from school (as did my wife at the time). I was in denial. I worked all day and wondered why people were looking at me funny. I wanted it to be just another secure, safe day, but it wasn’t. Everything changed, not just for me, but for everyone.

What could I do? How could I give my children a small inkling of the untouchable strength and security of the United States of America, that I believed this country had (real or imaginary) prior to that day?

I wanted to do something. I wanted to go to a survivalist store and pick up supplies and go hunt down Bin Laden and hurt him. I wanted to strangle his twisted, zealot throat. Rambo I’m not. I was too old to join the military, and the responsibilities at home made that impossible. Years went by and the fantasy of contributing anything to the safety of this country, and its people, fell to the wayside.

In 2005, I was given the opportunity to join the Chicago homeland security initiative focused on potential terrorist targets throughout the downtown area. This was a very innovative approach to digital video surveillance using high-end security cameras and equipment interconnected on a redundant fiber optic ring, with centralized storage for video forensics, redundancies and failovers (in the event that one of the locations was destroyed) and video analytics.

The technologies were exciting, and allowed my experience with digital video, networking, wireless, software, mechanics and electronics to converge into a single project. I’ve enjoyed being part of the team, even when discussing malevolent topics such as full functionality if whole skyscrapers were to fall. I’ve contributed and learned, and have grown along with the project and its many offshoots.

Recently, I was invited to take my experience and work with New York City on their Digital Video Surveillance and Security projects. I was commuting to New York every Monday and Friday for months. Although this isn’t the first time I’ve ever been to New York City and/or Manhattan, it is the first time since 9/11. During my travels, I stayed in the downtown area, walking distance to the Counter Terrorism Bureau Lower Manhattan office. It’s been a decade since 9/11, so “Ground Zero” is a construction site of giant cranes, scaffolding and closed streets. Throughout my first month there, unbeknown to me, as my mind was focused on the overwhelming projects at hand, I’ve stayed across the street from where the Twin Towers once stood, and the nice, clean hotels where I lived out of a suitcase, with their scaffolding, were recently renovated, because of that dreadful day. That thought finally hit me on May 1 , when the Nissan Pathfinder was discovered in Times Square, where I was doing a site survey, just the day before.

When I returned the next week (flew home for the weekends), I was in a New York Deli where I saw these two photo enlargements gracing the wall. One was of the Twin Towers, burning, and smoking, the other was of a NYPD police officer leaning against the deli counter, head down, eyes closed, covered head to toe in gray dust. He was holding a Gatorade in one hand.

That’s when it hit me. It was at that very moment when I suddenly realized I am doing something to help my children, everyone’s children, to feel safer in this new United States of America. Somehow, either fate (or a relentless subconscious pursuit since that horrific day), has given me the opportunity to ward off complacency and “do something.”

I was helping. I am helping. I may never be able to give my children the idealistic view of the United States of America that I perceived as a child, because I can’t change the past, but I can contribute in changing the future, even if what I’m doing is just dropping a DVS pebble in a pond.

My time as part of the New York City project was one of the most monstrous workloads I ever encountered, within an environment of high intensity soaked in an intimate sense of urgency, and the overwhelming project plan pulled me into many directions at once for very long days, but it was worth every New York minute because I was there, contributing to protect what is still the Greatest City in the World.

Baby Steppin’

 I recently worked on a business book, with roots in an international collaboration made possible only through the Internet. My co-author, visionary and collaborator Jim Banister lives in Los Angeles, CA; the heart of the entertainment world.  However, where he lived was futile, as early in the book’s development he was traveling everywhere; throughout the country as well Europe, the Middle East and Scandinavia.

Yes, he’s the west coast jetsetter.  Our lovely literary agent, Jayne Rockmill, lives in New York City (Manhattan), which is the heart of the publishing world. She’s the east coast globetrotter, and when not paying attention to Jim and I, focuses her attention on clients in the United Kingdom, Europe and South America. She recently attended the Annual Frankfurt Book Fair, in Germany, and was completely unavailable for the two weeks (I’ll get into the reasons why shortly). I myself live in Chicago, IL, which is the heart of, well – the country, and, no, I am not a Midwestern jetsetter or globetrotter, as my partners in this project.

I’ve known Jayne Rockmill for about 15 years. We first met when she worked at Columbia Pictures, when their merchandising division was in the Coca Cola building on 5th Avenue.  Back then, I remember having worked on an early version of Lotus 123, to create royalty projections for Jayne at Columbia Pictures, but my technical knowledge has since expanded with the proliferation of the personal computer and the Internet. Jayne, on the other hand, up until recently, has never had an inclination to partake or own a computer, or even use the Internet for that matter. As miraculous as it sounds, all her international business is in person, by telephone and facsimile. Agent Rockmill (which she prefers to be called), started her own agency after leaving Columbia Pictures in the late 1980s, where we continued to do business together, as she agreed to represent me as my literary agent. However, during the dot com boom, I became too busy helping friends build their Internet ventures, which did seem more exciting, so Jayne’s apprehension to technology didn’t immediately affect me. My writing had become a hobby, along with rebuilding old Macintoshes [which I’ll get into later].

The book we were writing was about networked media; what the Internet and its entire offspring will eventually evolve into, transcending business, people, and communities.  Could Jayne pitch something she didn’t at all understand? Meanwhile, Jim and I were e-mailing and corresponding back and forth, across oceans and world networks, collaborating, conceptualizing and, well – writing. We’d send out new versions, review them, and then once satisfied, send them to Jayne to review and present. We thought if Jayne “got it” – being ignorant to the technology — then we were on the right track in producing something that was both entertaining and enlightening about the world to come. Unfortunately, that’s when we hit the bottleneck. In order to have these new crisp copies of the proposal and manuscript sent to Jayne in New York, we [actual, me] had to print them out and (gasp) mail hard copies to her overnight or priority mail. Two days? When I could e-mail something to Jim across the world, instantly and free? It wouldn’t have been that big a deal if it was infrequently, but it started building up momentum and ended up doing it sometimes twice a week.

Jayne is not the first person I’ve known that denied themselves the convenience of technology, in the preservation of traditions and fear of “the infernal machines.” I equate it to people’s fear of what may have appeared to be witchcraft in the Middle Ages, but not having a computer and an e-mail address while doing international business seemed a bit extreme. I’ve known her long enough to realize that she’s not only a strong independent woman, but also a New Yorker not to be reckoned with (talk about real fear ;-) . Therefore, I dropped the evangelizing for a while and went back to work.

We struggled through over six versions of the proposal (as the book evolved) and numerous versions of the collected manuscript, printed it, and then package it in an industrial age format, just so Jayne could receive a hard copy to review and send to the few prospective publishers.  I found myself driving around aimlessly looking for one of those funny looking blue colored metal boxes with the eagle symbol on the side (I do vaguely remember their purpose), then dropping the package inside the darkness within.  It felt so foreign and incomplete, not having any type of instant confirmation of its delivery.

This seemed ridiculous; I could just have e-mail it to her, instantly and free, if she just surrendered to modern technology and got a computer. “No way, don’t need one; don’t want one, “was her reply, or “well, maybe someday.”

After a while, e-mail was requested of Jayne by a couple of the techno-savvy book publishers. [Clarification: the techno-savvy book publishers that I’m referring to were so inclined because the extent of their technical ingenuity included having had an e-mail address.] 

There wasn’t really a single solitary “last straw” that drove me to insanity. I recall a meeting, over cocktails with her and one of my other editors, where she went on about how the Internet creates a society of “hermits” who develop “anti-social tendencies,” while hiding behind e-mail addresses to conceal their inadequacies and shortcomings. At that point, I realized that this was wrong.

Anti-social? Hermits?

My attempt at a debate started with something like – “The Internet does not push or pull people away! It brings them closer together, by giving them more ways to communicate – to connect – to interact and share.”

Amen!

You’d think I’d get used to being satirized and looked upon as if I was from Mars, but I only succeeded in frightening them off.  It was a very short meeting.

Repent, for the end is near!

In any event, I knew that it was time to take action into my own hands. Therefore, I went into my basement workbench and grabbed some weapons. One of my old Macintoshes and signed her up with a free ISP service that didn’t require a special software download. I reinstalled the OS, for a simple, crisp, clean start and promptly shipped it to her. Everything was free, so there were no barriers to entry. She had to try it now. [Insert maniacal laugh here]

There were many hours of customer support issues in regards to problems logging on, and software limitations, but she was now online.

She’s comfortably joined our network of people, places and businesses, but she refuses to expand too quickly, taking only baby steps into the 21st century. Although I feel, her new computer had little to do with it, and that it was her wisdom and determination, she successfully sold our manuscript as a hardcover business book.

Being the Internet evangelist that I am, I enjoy getting people jump started into the new millennium, but to this day; she still appeases my tirade to upgrade by calling me her “hero.” 

Oh, she’s good.